Shipping & Returns
Shipping Policy
At Lobster Monkey, we strive to provide fast and efficient shipping to our customers. Our shipping methods are carefully selected to ensure that your items arrive in a timely and secure manner. Shipping costs are calculated based on the weight and size of your items, and are shown during the checkout process. We also offer free shipping on orders over $50.
If you have any special requests or questions about our shipping methods, please don't hesitate to contact our customer support team.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Lobster Monkey. If for any reason you're not happy with your order, we offer hassle-free returns and exchanges. You can return or exchange your item within 30 days of purchase, as long as it's in its original condition and packaging.
To initiate a return or exchange, please contact our customer support team. We'll provide you with a prepaid shipping label and instructions on how to return your item. Once we receive your item, we'll process your refund or exchange as quickly as possible.